Frequently Asked Questions
Everything you need to know about shopping with duluduludesign.
How long will it take to receive my order?
Standard shipping typically takes 5-10 business days depending on your location. You will receive a tracking number via email as soon as your package is dispatched.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Do you offer international shipping?
Yes, duluduludesign ships worldwide. Please note that international orders may be subject to local customs duties and taxes which are the responsibility of the customer.
How can I track my package?
Once your order ships, you will receive an email containing a tracking link. You can also track your order directly on our website using your order number and email address.
Are your products ethically sourced?
Quality and ethics are at the heart of duluduludesign. We partner with manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible.